What is your return policy?

We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept items for exchange or refund within 30 days of order date, accompanied by a sales receipt. All refunds will be issued to the original form of payment. All returns must include the original packaging and tags and must be in the same condition as when it was received.

How do I make a return/exchange?

Please contact returns@marcobicego.com or call 1-866-4BICEGO for a return shipping label.

Please allow 2-3 weeks for the processing of your return and for the refund to appear on your credit card statement.

Can I return to one of your authorized dealers?

No, all items purchased on marcobicego.com must be returned to us directly.